Privacy Policy

Last updated: 1 July 2026

1. Introduction

This Privacy Policy explains how Coface Finanz GmbH ("we", "us", "our"), operating the website coface.ltd, handles personal data belonging to visitors of this website. This website provides general information about trade credit insurance, risk management and business financial services. It does not sell any product or paid service.

2. Data controller

The data controller responsible for this website is:

Coface Finanz GmbH
Isaac-Fulda-Allee 1
55124 Mainz
Deutschland
Email: support@coface.ltd
Phone: +4906131323232

3. Information we collect

3.1 Information you provide

When you use the contact form on this website, you may provide your name, email address, company name and the content of your message. This information is used solely to respond to your enquiry.

3.2 Information collected automatically

Like most websites, we may automatically collect technical information such as your IP address, browser type, device type, pages visited and time spent on the site through cookies and similar technologies, subject to your consent where required. See our Cookies page for details.

4. How we use information

• To respond to enquiries submitted through the contact form.
• To operate, maintain and improve this website.
• To understand aggregate usage patterns through analytics, where consent is given.
• To comply with applicable legal obligations.

We do not use personal data to sell insurance policies, financial products or any paid service, as none are offered on this website.

5. Legal basis for processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data on the basis of: your consent (for optional cookies and voluntary form submissions), our legitimate interest in operating and securing this website, and compliance with legal obligations where applicable.

6. Data sharing

We do not sell or rent personal data. Information may be shared with service providers who help operate this website (such as hosting providers), under appropriate confidentiality and data protection terms, or where required by law.

7. Data retention

Contact form submissions are retained only as long as necessary to address the enquiry and for a reasonable period afterward for record-keeping, unless a longer retention period is required by law.

8. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to object to processing or request data portability. To exercise these rights, contact us at support@coface.ltd. You may also have the right to lodge a complaint with a supervisory authority.

9. Data security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's privacy

This website is not directed at children, and we do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

12. Contact

For questions about this Privacy Policy, please contact us using the details in section 2, or visit our Contact page.